Terms of service

Welcome to Rosella Rush. These Terms of Service explain the rules and conditions that apply when you visit our website, browse our collections, or place an order. By accessing or using our website, you acknowledge that you have read, understood, and agreed to these Terms.

Website Use

By using the Rosella Rush website, you agree to use our website responsibly and only for lawful purposes.

You agree to:

  • Provide accurate and complete information when placing an order.
  • Use our website for personal and legitimate purposes.
  • Keep your contact, billing, and shipping information accurate and up to date.
  • Not interfere with the security, functionality, or normal operation of our website.
  • Not attempt to access restricted areas, systems, or accounts without authorization.

We reserve the right to restrict or suspend access to our website if these Terms are violated.

Age Requirement

By using our website or placing an order, you confirm that you are at least 18 years old, or that you have reached the age of legal majority in your place of residence.

If you are under the applicable age of majority, you may only use our website or place an order with the involvement and consent of a parent or legal guardian.

By continuing to use our website, you represent that the information you provide is accurate and that you meet the applicable age requirements.

Product Information

We make reasonable efforts to ensure that product photographs, descriptions, colors, measurements, prices, and other information are presented as accurately as possible.

Please understand that:

  • Colors may appear slightly different depending on your device or screen settings.
  • Measurements may have minor variations.
  • Product availability may change without prior notice.
  • Product materials, designs, and details may be updated from time to time.

Rosella Rush reserves the right to modify, replace, or discontinue products at any time.

Pricing & Payment

All prices displayed on our website are listed in U.S. Dollars (USD) unless otherwise stated.

Payment must be successfully authorized before an order can be processed.

We reserve the right to correct pricing, product, or listing errors and may cancel an order due to:

  • Incorrect pricing or product information
  • Inventory limitations
  • Payment authorization issues
  • Suspected fraudulent activity
  • Other circumstances affecting order fulfillment

If an order is canceled after payment has been received, an applicable refund will be issued to the original payment method.

Orders

When you submit an order, you are requesting to purchase the selected products. An order confirmation confirms that we have received your order request but does not necessarily guarantee final acceptance.

Rosella Rush may refuse or cancel an order when:

  • A product becomes unavailable.
  • Payment cannot be verified or authorized.
  • Product or pricing information contains an error.
  • Unauthorized or fraudulent activity is suspected.
  • Shipping restrictions apply.
  • These Terms have been violated.

If an order is canceled after payment has been collected, we will notify you and issue an applicable refund.

Shipping

Orders are shipped according to our Shipping Policy.

Any delivery estimates provided on our website are general estimates and are not guaranteed delivery dates.

Rosella Rush is not responsible for delays caused by shipping carriers, severe weather, holidays, transportation disruptions, incorrect shipping information, or circumstances outside our reasonable control.

Once an order has entered the fulfillment process, changes to the shipping address may no longer be possible.

Returns & Refunds

Returns and refunds are handled according to our Return & Refund Policy.

Customers must meet the applicable return requirements and contact our Customer Support team before sending merchandise back.

Items that do not satisfy the stated return conditions may not qualify for a refund.

Intellectual Property

All content displayed on the Rosella Rush website, including:

  • Brand name and logo
  • Product photographs
  • Product descriptions
  • Graphics and illustrations
  • Website text
  • Page layouts
  • Design elements

is owned by or used by Rosella Rush with appropriate authorization and is protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, publish, or commercially use our website content without prior written permission.

Prohibited Activities

You agree not to use our website to:

  • Engage in unlawful, fraudulent, or deceptive activities.
  • Attempt to gain unauthorized access to our website or systems.
  • Upload viruses, malware, or other harmful code.
  • Disrupt website functionality, security, or performance.
  • Collect or misuse information belonging to other customers.
  • Use automated systems to improperly access or collect website content.
  • Use the website in a manner that could negatively affect Rosella Rush or its customers.

We reserve the right to take appropriate action against prohibited activities.

Third-Party Links & Services

Our website may contain links to third-party websites, applications, payment services, or other platforms.

These services operate independently from Rosella Rush. We are not responsible for their content, availability, security, or policies.

Your use of third-party services is subject to the terms and policies of the respective provider.

Disclaimer

Our website and its content are provided on an “as is” and “as available” basis to the extent permitted by applicable law.

Although we make reasonable efforts to maintain accurate and reliable information, we do not guarantee that the website will always be uninterrupted, error-free, secure, or completely up to date.

Limitation of Liability

To the fullest extent permitted by applicable law, Rosella Rush will not be responsible for indirect, incidental, special, or consequential damages arising from your use of our website or purchase of our products.

Where liability cannot legally be excluded, our liability relating to an order will generally be limited to the amount paid for that order, except where applicable law requires otherwise.

Privacy

Your use of our website is also subject to our Privacy Policy.

Our Privacy Policy explains how information may be collected, used, stored, and handled when you browse our website, contact us, or place an order.

Changes to These Terms

Rosella Rush may revise these Terms of Service from time to time to reflect changes to our website, services, business practices, or applicable requirements.

Any updated Terms will be posted on this page. Your continued use of our website after changes are posted constitutes acceptance of the revised Terms.

Governing Law

These Terms shall be governed by and interpreted in accordance with the applicable laws of the United States and the State of California, without regard to conflict-of-law principles.

Any dispute arising from these Terms or your use of our website will be handled by a court of competent jurisdiction.

Contact Us

If you have questions about these Terms of Service, please contact us:

Rosella Rush

Email: help@rosellarush.com

Business Address:
41118 Doak St
Indio, CA 92203
United States

Business Address Only — Not a Return Address

Our Customer Support team typically responds within 24–48 business hours.

🌹 A Final Note From Rosella Rush

We believe style should feel personal — a little expressive, a little effortless, and entirely your own.

Thank you for welcoming Rosella Rush into your wardrobe. We hope every piece brings a fresh feeling to your day and gives you another reason to dress exactly the way you want.

Wear what feels like you, and let your style bloom. 🌷